 ALEX DUNNIN | WEDNESDAY, 15 FEB 2023 ... case generative AI applications that could fix a few long-standing problems close to home in our own wealth management industry. Some easy ones that spring to mind concern how Australia's superannuation system is bogged down with black-letter-law ... Read more  MICHELLE LUSTY | FRIDAY, 2 DEC 2022 ... Superannuation funds have hit a tipping point as regulations and rising competition reshape their relationship with members. The industry has shifted from focusing on the accumulation phase and a lump sum objective in retirement to becoming a holistic ... Read more  DEBBY BLAKEY | FRIDAY, 11 NOV 2022 ... has unique expertise and experience in pioneering and establishing new investment markets. HESTA was among the first industry funds to lead infrastructure investment. In 2015, HESTA made at the time what was regarded as the single biggest commitment ... Read more  AUSTRALIAN PRUDENTIAL REGULATION AUTHORITY | FRIDAY, 21 OCT 2022 ... services Royal Commission led APRA to conduct a thematic review focused on outsourcing arrangements in the superannuation industry. APRA's review found that trustees' efforts since the Royal Commission have resulted in stronger board oversight and monitoring ... Read more  ADRIAN STEWART | FRIDAY, 23 SEP 2022 ... retirement portfolio management. In the last 30 years since superannuation was established in 1992 the financial services industry has been led by investment managers focused on performance in accumulation. The next thirty years will be directed by life ... Read more  LISA BEATTY , ZEIN EL HASSAN , MY LINH PHAM | FRIDAY, 9 SEP 2022 ... intense accountability. Since the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry (Hayne Royal Commission), there has been there has been an increasing focus on trustee governance and accountability within ... Read more | MONDAY, 22 AUG 2022 ... customer journeys." This is particularly important as CSC has quite different customer journeys to other funds in the super industry, Hill tells. "By way of example, I bring up people in the defence forces - yes they retire, yes they can get injured ... Read more  MAREE PALLISCO , JOHN DALEY , SCOTT GLOVER | FRIDAY, 29 JUL 2022 ... engagement doesn't mean that superannuation funds can ignore members. Moments of truth still matter. In any service industry, passive customers who are treated badly tend to leave. Hassle-free and error-free processes for activities like address ... Read more  ETHAN HOWARD | FRIDAY, 29 JUL 2022 ... to easily read what their funds put in writing. * Clarity helps members make informed financial decisions. Retail and industry superannuation funds have a duty to be open and clear about the financial services they provide, the performance of funds they ... Read more |
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Further Reading
Cover Story
In the right place
VASYL NAIR
CHIEF EXECUTIVE OFFICER
TEAM SUPERANNUATION FUND
CHIEF EXECUTIVE OFFICER
TEAM SUPERANNUATION FUND
Team Super chief executive Vasyl Nair reflects on the winding path from law to superannuation, the people who shaped him and the changing role of super funds in people's lives. Vinny Vucago writes.
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